SBS Endorsed - Process Management: Mapping and Improvement
5 DaysSBS Endorsed - Process Management: Mapping and Improvement - Virtual Learning
Course Methodology
This course will engage participants in various simple and complex process mapping exercises. The course will challenge participants through actual case studies and scenarios. Lectures, group discussions, and presentations will achieve the learning objectives.
Course Objectives
By the end of the course, participants will be able to:
-
Define processes and their importance for the proper functioning of an organization
-
Identify the international standards for approaching processes
-
Examine various methodologies for process assessment and re-engineering
-
Generate process analysis charts and process maps for improvement
-
Justify the need to measure processes as an improvement tool
Target Audience
Individuals involved in improvement projects, identification of processes, work design, productivity improvement, or quality auditing initiatives.
Target Competencies
- Process mapping
- Process improvement
- Applying Lean
- Process measurement
- Benchmarking
Course Outline
- Process Definitions and Elements
- Process definition
- Process approach to improvement
- Advantages of process mapping
- Elements of a process
- Benefits of process maps
- Attributes of a process map
- Process efficiency versus effectiveness
- Stakeholder analysis
- Understanding Process Approach and Non-value-added Analysis
- Understanding process approach
- Process characteristics
- The Plan, Do, Check, Act (PDCA) approach
- Opportunities for reducing cycle time and defects
- Non-value added explained
- Lean thinking to reduce waste in processes
- The eight types of process waste
- Process Assessments Approaches
- Key terms
- Getting ready to map a process
- The PASS DIRO method
- Process hierarchy
- Types of mapping tools
- Turtle diagram
- Supplier-input-process-output-customer charts (SIPOC)
- Simple flowcharting
- Swim lane (deployment) flowcharts
- Geo graphs, spaghetti/workflow diagrams
- Value stream maps
- Reengineering Methodology
- The need for reengineering
- Determining what reengineering is and is not
- Patterns of re-design
- Reengineering
- Simplification
- Value-added analysis
- Gaps and disconnects
- Best practices in business process reengineering from 327 organizations
- Process Improvement and Measurement
- Diagnosis of a process
- Analyzing and improving a process
- Using process maps to identify root causes
- Twelve cornerstone tools to process streamlining
- Problem-solving techniques
- The need to measure
- Process Key Performance Indicators (KPIs)
Mawred Certificate
Mawred Certificate courses by Al mawred Training & Consulting are designed for those willing to challenge themselves and go the extra distance...
Whats Makes EuroDXB Institute Courses Unique?
EuroDXB Institute is your gateway to professional growth, with over 20 years of experience turning potential into success. Each year, we deliver over 1,000 courses in 50+ countries, earning a stellar 98% satisfaction rate. Trusted by global giants like BP, the United Nations, and HSBC, we partner with top certification bodies to provide career-focused training that empowers individuals and drives organizational breakthroughs. Our mission? To transform the way professionals learn and grow in today’s fast-changing industries. Through expert insights, cutting-edge methods, and hands-on approaches, we equip you with the skills and confidence to tackle challenges, seize opportunities, and thrive in your career.
Led by a passionate leadership team and supported by a network of world-class trainers, EuroDXB Institute connects professionals worldwide with life-changing opportunities. We are committed to excellence, ensuring every participant leaves with the tools, expertise, and confidence to conquer an ever-evolving world.
Virtual Schedule
Classroom Schedule
We can customize this training course for you!
At Al Mawred, we offer customizable courses designed to fit your specific needs. Whether it's refining technical practices or enhancing leadership and management skills, we tailor our programs to meet your unique goals and challenges. Let us create a training solution that delivers real results for your team.
Request for In-House TrainingReady to advance your career?
Join thousands of professionals who have already enhanced their skills with EuroDXB Institute.
Register for this course