Leading and Managing Vendor Relations
5 DaysLeading and Managing Vendor Relations - Virtual Learning
Course Methodology
This course uses a variety of exercises, case studies, questionnaires and videos.
Course Objectives
By the end of the course, participants will be able to:
- Evaluate vendor profiles for fit with organizational needs and direction
- Practice vendor integration techniques to support strategic purchasing objectives
- Manage vendor performance to ensure continuous improvement of offerings
- Apply winning go-to-market strategies to support internal capabilities
- Utilize essential soft skills to improve vendor relationship outcomes
Target Audience
Purchasing and supply chain professionals involved in supply management, vendor relations, sourcing, buying, expediting and vendor evaluation as well as personnel involved in the purchasing process.
Target Competencies
- Vendor selection
- Vendor integration
- Vendor performance management
- Sourcing strategies
- Leadership
- Communication
Course Outline
- Vendor validation process
- Words of wisdom on managing vendor relationships
- Sources for gathering information
- Vendor status
- prequalification questionnaires
- Vendor risk assessments
- Sustainable vendor relations
- Triple bottom line
- Economic success
- Social development
- Environmental sustainability
- Vendor development and integration
- Vendor development
- Vendor diversity programs
- Supplier certification
- Electronic Data Interchange (EDI)
- Partnering typologies
- Managing vendor performance
- Vendor performance objectives
- Performance targets
- Continuous improvement initiatives
- Service level agreements
- Go-to-market strategies
- Purchasing strategy matrix
- Six sourcing strategies
- Volume concentration
- Best price evaluation
- Global sourcing
- Product specification improvement
- Joint process improvement
- Relationship restructuring
- Group buying and bulk pricing
- Just-in-Time (JIT) buying
- Soft skills and vendor relations etiquette
- Effective communication as a pillar for success
- Application of leadership and management skills in vendor relations
- Cialdini’s six powerful persuasion techniques
- Reciprocation technique
- Authority technique
- Social proof technique
- Commitment technique
- Liking technique
- Scarcity technique
- Vendor relations etiquette
- Communicating with foreign vendors
Mawred Certificate
Mawred Certificate courses by Al mawred Training & Consulting are designed for those willing to challenge themselves and go the extra distance...
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Virtual Schedule
Classroom Schedule
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