Clermont SB Endorsed - Communication and Relationship Management
5 DaysClermont SB Endorsed - Communication and Relationship Management - Virtual Learning
Course Methodology
This course relies on active participation through diverse business scenarios and case studies to develop critical knowledge and skills in effective communication and relationship management. It incorporates a variety of interactive techniques, including participant presentations, role-plays, practical team and individual exercises, and structured self-assessments.
Course Objectives
By the end of the course, participants will be able to:
- Develop the ability to build trust-based relationships and strategic networks as a foundation for impactful engagement
- Apply effective communication skills to enhance positive professional relationships in the workplace
- Identify and analyze stakeholders and select appropriate engagement strategies using the Power/Interest Matrix
- Build meaningful relationships and transition from superficial to transformational interactions
- Build and broaden the network of influence and success to serve meaningful objectives
Target Audience
Leaders, managers, supervisors and all those keen on improving their networking and influencing skills. This course is essential for those who appreciate working with people rather than on people, and see the great benefits that result from building powerful trusting relationships.
Target Competencies
- Building trust based relationships
- Influencing others
- Practice active listening.
- Communicating effectively with others
- Applying creative thinking to problem-solving
- Presenting ideas clearly and persuasively
- Adopting a win-win approach in interactions
- Embracing diverse perspectives professionally
Course Outline
- Relationships and the Trust Factor
- Introduction to human relations
- The need for relationships and networks
- The challenges of modern-day habits
- Why trust matters
- What influences relationships and networks?
- Relationships and Communication
- The three elements of communication
- The importance of helping others in preparing and organizing ideas
- Why assertiveness matters – the pros and cons
- The Betari Box
- Building rapport in the workplace
- The likeability factor
- Relating to the Hearts and Minds
- Knowing your stakeholders
- Managing your stakeholders' expectations
- ‘Selling’ your ideas
- Persuading and evoking the right emotions
- Reframing your message to accommodate your stakeholders’ needs, wants, and style
- Communicating with difficult people
- Communicating difficult topics
- Building and Influencing Relationships
- Power and influence
- Dale Carnegie and Self-Awareness
- What’s in it for Us (WIIFU) versus What’s in it for Me (WIIFM)
- The role of context in building a successful relationship
- Seeking feedback and different perspectives
- Investing in a relationship
- Working through difficult relationships
- Successful Networking
- Fundamentals of network-building
- Networks and world possibilities
- Things to remember with networking
- Simple tips when building your network
- Effective business and professional networking
- Broadening your network
Mawred Certificate
Mawred Certificate courses by Al mawred Training & Consulting are designed for those willing to challenge themselves and go the extra distance...
Whats Makes EuroDXB Institute Courses Unique?
EuroDXB Institute is your gateway to professional growth, with over 20 years of experience turning potential into success. Each year, we deliver over 1,000 courses in 50+ countries, earning a stellar 98% satisfaction rate. Trusted by global giants like BP, the United Nations, and HSBC, we partner with top certification bodies to provide career-focused training that empowers individuals and drives organizational breakthroughs. Our mission? To transform the way professionals learn and grow in today’s fast-changing industries. Through expert insights, cutting-edge methods, and hands-on approaches, we equip you with the skills and confidence to tackle challenges, seize opportunities, and thrive in your career.
Led by a passionate leadership team and supported by a network of world-class trainers, EuroDXB Institute connects professionals worldwide with life-changing opportunities. We are committed to excellence, ensuring every participant leaves with the tools, expertise, and confidence to conquer an ever-evolving world.
Virtual Schedule
Classroom Schedule
We can customize this training course for you!
At Al Mawred, we offer customizable courses designed to fit your specific needs. Whether it's refining technical practices or enhancing leadership and management skills, we tailor our programs to meet your unique goals and challenges. Let us create a training solution that delivers real results for your team.
Request for In-House TrainingReady to advance your career?
Join thousands of professionals who have already enhanced their skills with EuroDXB Institute.
Register for this course