Training Course on Practicing Communication and Persuasion Skills - Virtual Learning
Course Objectives
Develop effective communication skills with colleagues, clients, and managers.
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Improve persuasion and influence techniques professionally.
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Enhance active listening and better understanding of others.
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Apply body language and non-verbal communication effectively.
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Improve negotiation skills and handle challenging situations.
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Deliver compelling presentations and meetings.
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Build trust and respect in professional relationships.
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Link communication and persuasion skills to organizational performance and results.
Target Audience
Target Audience
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Managers and supervisors seeking to enhance team skills.
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HR, training, and development professionals.
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Sales, marketing, and customer service staff.
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Aspiring leaders wanting to improve influence and persuasion.
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Any professional aiming to enhance personal and professional communication skills.
Course Outline
Introduction to Communication and Persuasion Skills
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Definition and types of communication: verbal, written, non-verbal
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Importance in modern workplaces
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Difference between effective and ineffective communication
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Case study and practical analysis of personal communication styles
2. Active Listening Skills
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Concept and importance of active listening
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Techniques to engage with the speaker
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Open-ended questions to enhance understanding
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Role-playing exercises
3. Effective Verbal Communication
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Choosing words for context and audience
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Voice tone and pacing
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Avoiding negative or ambiguous phrases
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Practical scenario exercises
4. Non-Verbal Communication & Body Language
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Role of body language in communication
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Hand gestures, facial expressions, posture
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Aligning verbal and non-verbal messages
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Practical exercises interpreting body language
5. Persuasion and Influence Techniques
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Fact- and logic-based persuasion
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Using stories and examples
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Understanding personality types and influencing them
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Practical persuasion exercises
6. Negotiation and Conflict Management
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Strategies for win-win outcomes
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Handling objections positively
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Conflict resolution
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Role-play of challenging negotiations
7. Delivering Persuasive Presentations & Meetings
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Designing attractive, effective presentations
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Using visuals to support messages
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Managing stress and anxiety during presentations
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Practical presentations with peer feedback
8. Building Trust and Professional Relationships
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Importance of trust in communication and persuasion
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Developing empathy and understanding perspectives
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Creating strong and sustainable professional networks
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Real-life case exercises
9. Psychological Influence Strategies
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Influence techniques based on psychology
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Identifying and ethically using motivators
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Applying influence in meetings and negotiations
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Simulation exercises
10. Measuring and Improving Communication Skills
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Tools to evaluate personal communication performance
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Reviewing feedback to identify strengths and weaknesses
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Developing continuous improvement plans
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Personal development plan exercise
11. Practical Applications & Workshops
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Real-life case studies on communication and persuasion success
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Exercises on persuasion, negotiation, and problem-solving
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Simulated meetings and presentations
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Workshop to create an organizational communication improvement plan
Whats Makes EuroDXB Institute Courses Unique?
EuroDXB Institute is your gateway to professional growth, with over 20 years of experience turning potential into success. Each year, we deliver over 1,000 courses in 50+ countries, earning a stellar 98% satisfaction rate. Trusted by global giants like BP, the United Nations, and HSBC, we partner with top certification bodies to provide career-focused training that empowers individuals and drives organizational breakthroughs. Our mission? To transform the way professionals learn and grow in today’s fast-changing industries. Through expert insights, cutting-edge methods, and hands-on approaches, we equip you with the skills and confidence to tackle challenges, seize opportunities, and thrive in your career.
Led by a passionate leadership team and supported by a network of world-class trainers, EuroDXB Institute connects professionals worldwide with life-changing opportunities. We are committed to excellence, ensuring every participant leaves with the tools, expertise, and confidence to conquer an ever-evolving world.
Virtual Schedule
| Date | Venue | Fees | |
|---|---|---|---|
| No upcoming sessions are currently scheduled. Contact Us | |||
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