1. Introduction to Organizational Network Analysis

• Definition and objectives of ONA

• Differences between formal structures and informal networks

• Importance of ONA in performance and leadership

• Real examples from various institutions

• Practical exercise: Drawing a simple network

2. Types of Networks in Organizations

• Formal networks

• Informal networks

• Technical/digital communication networks

• Comparison of network types

• Practical exercise: Communication network analysis

3. Collecting Organizational Network Data

• Methods: surveys, interviews, digital tools

• Designing survey questions

• Using performance and communication data

• Challenges and solutions in data collection

• Practical exercise: Creating a short ONA survey

4. Building Network Maps

• Representing relationships visually

• Tools such as Gephi and NodeXL

• Identifying knowledge hubs and influential employees

• Reading and interpreting network maps

• Practical exercise: Creating a network map

5. Network Analysis and Interpretation

• Identifying nodes and central connectors

• Measuring density and team connectivity

• Detecting gaps in information flow

• Impact of relationships on productivity

• Network metrics: Degree, Betweenness, Closeness

• Case study: Multi-department network analysis

6. Using ONA Results to Support Leadership

• Identifying informal influencers

• Supporting training and career development decisions

• Enhancing motivation and guidance

• Integrating ONA into talent management

• Practical exercise: Skill development plan

7. Improving Communication & Collaboration

• Enhancing collaboration across departments

• Reducing communication gaps

• Building multidisciplinary teams

• Strengthening knowledge-sharing practices

• Practical exercise: Collaboration enhancement plan

8. Integrating ONA into HR Strategies

• Using ONA in organizational planning and hiring

• Designing retention programs

• Integrating ONA into training strategies

• Assessing organizational changes

• Practical exercise: ONA model for HR programs

9. Challenges & Data Interpretation

• Managing employee resistance

• Ensuring confidentiality

• Avoiding biased interpretation

• Combining qualitative and quantitative data

• Case study: Overcoming resistance to network analysis

10. Designing an Action Plan to Improve Organizational Networks

• Assessing the current network

• Setting communication and collaboration goals

• Identifying strategic initiatives

• Tracking progress using network indicators

• Continuous improvement

• Practical exercise: 6-month strategic improvement plan

Course Outcomes

Participants will be able to:

• Accurately understand and analyze internal organizational networks

• Use ONA to identify knowledge hubs and informal leaders

• Improve inter-team communication and collaboration

• Support strategic decision-making through network insights

• Strengthen leadership, knowledge management, and talent development

• Design effective strategies to enhance overall organizational performance

The Dubai Premier Training Centre offers this course alongside many advanced leadership and HR programs.