Administration and Office Management: Best Practices and Technologies
5 DaysAdministration and Office Management: Best Practices and Technologies - Virtual Learning
Course Methodology
The course involves a mix of self-assessment tools, showcases of computer applications, brief presentations by the consultant and participants on course-related topics, and videos to enhance learning and real-life implementation.
Course Objectives
By the end of the course, participants will be able to:
- Explain and fulfill the evolving responsibilities of executive assistants and office administrators to effectively address modern organizational challenges
- Develop efficient systems for organizing, storing, and retrieving corporate documents, ensuring optimal record-keeping and easy access to essential information
- Design an office layout that promotes productivity and well-being, and use time management skills to enhance productivity
- Enhance communication techniques for effective business interactions, including advanced business writing and presentation skills
- Use and improve some necessary general practices to generate added-value services for the organization
Target Audience
This course is designed for people who have graduated from an office administration program or have several years of documented work experience in the secretarial or office administration fields. It will also benefit those interested in qualifying for entry level supervisory or managerial office positions, as well as those currently in related positions and seeking to improve their professional knowledge and skills in order to succeed in today's high technology offices.
Target Competencies
- Administration of computer applications
- Time management
- Telephone, email and office etiquette
- Motivating and improving productivity
- Writing skills
- Dealing with diversity
- Indexing and archiving
- Meetings and events management
Course Outline
- New Roles for New Times
- The changing organization
- The role of management in the workplace
- The main tasks of office managers
- Evolving Roles for a Changing Era
- Optimizing communication and influence
- Fostering a professional attitude
- Producing results from various activities
- Using technology to get things done
- Mastering Data Management, Indexing and Archiving
- Mastering filing systems
- Five secrets to organize files better
- Electronic archiving
- Records management
- The records and information cycle
- Common problems in records management
- Rules for indexing personal and business names
- Cross-referencing personal names
- Mastering filing systems
- Creating a Motivating and Productive Office Environment
- Design and productivity
- Feng Shui office design: The art of working (tips and basic steps)
- Dealing with and managing diversity
- Communicating across cultures
- Six steps to great time management
- Dealing with difficult bosses
- Inbox zero: managing emails effectively
- Design and productivity
- Advanced Communication Skills for Administrators
- Creating powerful short presentations
- Tips for powerful presentations
- Key characteristics of dynamic speakers
- The 'A-U-D-I-E-N-C-E' analysis
- Business writing skills
- Managing the reader's expectations
- Using positive and courteous language
- Preparing meeting agendas and minutes
- Creating powerful short presentations
- The Executive Assistant Success Tool Box
- Basic modern office etiquette
- Telephone etiquette
- Email etiquette
- Event planning and execution
- Major event planning elements
- Event planning and project management
- Basic modern office etiquette
Mawred Certificate
Mawred Certificate courses by Al mawred Training & Consulting are designed for those willing to challenge themselves and go the extra distance...
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Virtual Schedule
Classroom Schedule
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